進(jìn)行商務(wù)談判時(shí)的英語(yǔ)技巧
與外商進(jìn)行商務(wù)談判時(shí)大多用英語(yǔ)進(jìn)行,所以這個(gè)時(shí)候我們要注意避免跨國(guó)文化交流產(chǎn)生的歧義,交談時(shí)盡量用簡(jiǎn)單、清楚、明確的英語(yǔ),不說(shuō)易引起對(duì)方反感的話語(yǔ),接下來(lái),小編給大家準(zhǔn)備了進(jìn)行商務(wù)談判時(shí)的英語(yǔ)技巧,歡迎大家參考與借鑒。
進(jìn)行商務(wù)談判時(shí)的英語(yǔ)技巧
"to tell you the truth","I'll be honest with you…","I will do my best." "it's none of my business but…"。
為了避免誤會(huì),我們可用釋義法確保溝通順利進(jìn)行。如,"we would accept price if you could modify your specifications1."我們還可以說(shuō):"If i understand you correctly,what you are really saying is that you agree to accept our price if we improve our product as you request."
最后,為確保溝通順利的另一個(gè)方法是在談判結(jié)束前作一個(gè)小結(jié),把到現(xiàn)在為止達(dá)成的協(xié)議重述一遍并要求對(duì)方予以認(rèn)可。另外在商務(wù)談判還應(yīng)注意下列問(wèn)題:
1、"會(huì)聽"
要盡量鼓勵(lì)對(duì)方多說(shuō),向?qū)Ψ秸f(shuō):"yes","please go on",并提問(wèn)題請(qǐng)對(duì)方回答,使對(duì)方多談他們的情況。
2、巧提問(wèn)題
用開放式的問(wèn)題來(lái)了解進(jìn)口商的需求,使進(jìn)口商自由暢談。"can you tell me more about your campany?" "what do you think of our proposal?"
對(duì)外商的回答,把重點(diǎn)和關(guān)鍵問(wèn)題記下來(lái)以備后用。進(jìn)口商常常會(huì)問(wèn):"can not you do better than that?"對(duì)此不要讓步,而應(yīng)反問(wèn):"what is meant by better?" 或"better than what?"
3、使用條件問(wèn)句
用更具試探性的條件問(wèn)句進(jìn)一步了解對(duì)方的具體情況,以修改我們的發(fā)盤。典型的條件問(wèn)句有"what…if",和"if…then"這兩個(gè)句型。如:"what would you do if we agree to a two-year contract ?" "If we modif your specifications, would you consider a larger order?"
(1)互作讓步。只有當(dāng)對(duì)方接受我方條件時(shí),我方的發(fā)盤才成立。
(2)獲取信息。
(3)尋求共同點(diǎn)。如果對(duì)方拒絕,可以另?yè)Q其它條件,作出新的發(fā)盤。
(4)代替"no"."would you be willing to meet the extra cost if we meet your additional requirements?" 如果對(duì)方不愿支付額外費(fèi)用,就拒絕了自己的要求,不會(huì)因此而失去對(duì)方的合作。
擴(kuò)展:討論集團(tuán)的其他同事
In this conversation, some members of an office clique1 are standing2 around the water cooler. They are mostly gossiping about employees who don’t belong to the clique.
Julie: Did you see Nadia this morning? I really don’t like the dress she’s wearing.
Sally: I know what you mean. Her clothes are never in fashion, anyway.
Michael: Hey, I heard through the grapevine that Todd will
probably get the new job in Marketing3.
Sally: I’m not surprised. He’s such a brown-noser.
Bill: Yeah, the only reason he’s moved up so fast is by sucking up all the time.
Mira: I heard that there was a little back-biting involved, too!
Michael: Did you hear the latest rumor4? Mario and Vanessa have the hots for each other. Someone saw them together a few days ago.
Mira: No kidding! And he’s still going out with Florence.
Julie: Shh ... keep it down. Chuck’s coming. He can be a real rumor-mongerer.
Chuck: Hi, everyone. What’s up?
參考譯文:
在下面的對(duì)話里,辦公室的一個(gè)小集團(tuán)里的幾個(gè)成員站在水冷卻器旁。他們可能是在談?wù)撃切┎粚儆谒麄兗瘓F(tuán)的其他同事。
Julie: 你今天早上看見Nadia了嗎?我一點(diǎn)都不喜歡她穿的衣服。
Sally: 我明白你的意思。她的衣服從來(lái)都很土。
Michael: 嘿,我聽(傳聞)說(shuō)Todd很有可能調(diào)到市場(chǎng)部工作。
Sally: 我一點(diǎn)都不覺得驚訝,他可是個(gè)馬屁精。
Bill: 就是,他之所以升職那么快,惟一的原因就是他每時(shí)每刻都在拍馬屁。
Mira: 我聽說(shuō)還和他誹謗別人有關(guān)。
Michael:你聽到最新的謠傳了嗎?Mario 和 Vanessa好上了。有人前些天看見他們?cè)谝黄稹?/p>
Mira: 別開玩笑了。他現(xiàn)在還在和Florence 約會(huì)呢。
Julie: 噓,小點(diǎn)聲。Chuck來(lái)了。他是十足的傳謠者。. . . . .
Chuck: 大家好,談什么呢?
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