宴會(huì)銷(xiāo)售經(jīng)理負(fù)責(zé)客戶(hù)開(kāi)拓，建立穩(wěn)定的客戶(hù)關(guān)系，維護(hù)現(xiàn)有客戶(hù)資源，分析客戶(hù)的消費(fèi)心理，制定行之有效的銷(xiāo)售策略。下面是學(xué)習(xí)啦小編整理的宴會(huì)銷(xiāo)售經(jīng)理英文主要職責(zé)說(shuō)明。

　　篇一

　　To maintain the corporate image of the company by including presentations on Hilton Reservations Worldwide/ new hotels by Hilton.

　　維持企業(yè)形象，包括希爾頓及新酒店。

　　Set up-selling target with DOC for event team. Ensure a sales attitude prevails at all times, utilizing every opportunity within the scope of your work that will assist with the maximization of revenue.

　　協(xié)助宴會(huì)銷(xiāo)售總監(jiān)制定統(tǒng)籌團(tuán)隊(duì)增值銷(xiāo)售目標(biāo)，確保銷(xiāo)售的態(tài)度在所有的時(shí)間都被執(zhí)行，利用每一個(gè)工作范圍內(nèi)的機(jī)會(huì)，發(fā)掘簽約團(tuán)隊(duì)和宴會(huì)活動(dòng)的消費(fèi)潛力，協(xié)助收入最大化。

　　Follow up every call-in/walk in leads by Hilton standard with positive sales attitude. Handle site inspection.

　　按照規(guī)范流程接聽(tīng)客戶(hù)來(lái)電、并確保以積極銷(xiāo)售的態(tài)度接待所有未預(yù)約客戶(hù)。處理已簽約客戶(hù)的現(xiàn)場(chǎng)視察。

　　Ensure all traces and events inquiries are completed and recorded and accurate trace dates and follow up within Meeting Success Standard Procedures, ensure that input standards are correct and always meet the HMQ and Brand standard.

　　確保團(tuán)隊(duì)/宴會(huì)合約內(nèi)容都在會(huì)議成功標(biāo)準(zhǔn)程序內(nèi)被準(zhǔn)確跟進(jìn)。確保系統(tǒng)輸入標(biāo)準(zhǔn)是正確的，而且總是滿(mǎn)足HMQ和品牌標(biāo)準(zhǔn)。

　　Follow up on contract, agreed deposit and cancellation charges to ensure the hotel policy is followed by all team members.

　　按流程跟進(jìn)押金、合同和違約罰款，團(tuán)隊(duì)成員貫徹執(zhí)行酒店政策。

　　Review and confirm all events details with clients and operation team in advance. Issue accurate BEO/Group Resume/Floor Plan/Change Log/VIP Alerts etc. on time. Conduct weekly BEO meeting, handover events to operation departments.

　　會(huì)前與客戶(hù)及營(yíng)運(yùn)部門(mén)密切溝通、確認(rèn)各項(xiàng)活動(dòng)細(xì)節(jié)。在酒店規(guī)定時(shí)間點(diǎn)前出具正確的團(tuán)隊(duì)/宴會(huì)任務(wù)單、場(chǎng)地圖、更改單、貴賓通知等文件。主持每周定期召開(kāi)的營(yíng)運(yùn)協(xié)調(diào)會(huì)，確保將團(tuán)隊(duì)信息準(zhǔn)確地交付營(yíng)運(yùn)部門(mén)執(zhí)行并復(fù)核。

　　Greeting/Farewell event customers. On call to solve any problem that may occur during the stay of the respective group. Arrange exit interview before group/event departure, develop potential repeat business.

　　歡迎、歡送團(tuán)隊(duì)/宴會(huì)客戶(hù)，隨時(shí)待命并協(xié)助營(yíng)運(yùn)部門(mén)解決在店團(tuán)隊(duì)/宴會(huì)活動(dòng)發(fā)生的意外事件。協(xié)助宴會(huì)銷(xiāo)售總監(jiān)做好每個(gè)團(tuán)隊(duì)離店前的會(huì)后面談，提高客戶(hù)回頭率。

　　Responsible for Meeting Planner Survey (MPS) program. Achieve goal of uploading, responds & satisfaction. Handles after sales correspondence (respond of guest feedback and thank you letter from the department).

　　負(fù)責(zé)宴會(huì)客戶(hù)滿(mǎn)意度調(diào)查項(xiàng)目，完成上傳率、回復(fù)率和滿(mǎn)意度指標(biāo)。協(xié)助宴會(huì)銷(xiāo)售總監(jiān)處理售后信件

　　Ensure event bill be delivered to client in time and update final revenue data into system. Assist accounting able to receive the payment in line with agreement.

　　確保活動(dòng)賬單并在酒店規(guī)定時(shí)限內(nèi)交付客人核賬，確保系統(tǒng)錄入數(shù)據(jù)的準(zhǔn)確性并及時(shí)更新。配合財(cái)務(wù)部在如約收款。

　　Maintain good relationship with clients, to transmit business information to reactive team and assist DOC in negotiating with prospective clients.

　　維護(hù)客戶(hù)關(guān)系，向宴會(huì)銷(xiāo)售團(tuán)隊(duì)傳遞潛在回頭客信息并協(xié)助談判。

　　Attend and prepare daily, weekly, monthly, provisional briefings/meeting, exchange event information, market intelligence, product competitiveness etc. Cascade instructions to event team member.

　　參加每日、周、月部門(mén)例會(huì)及臨時(shí)會(huì)議并交流相關(guān)已簽約團(tuán)隊(duì)/宴會(huì)活動(dòng)要點(diǎn)、潛在客戶(hù)情報(bào)、市場(chǎng)、產(chǎn)品競(jìng)爭(zhēng)力等信息。將宴會(huì)銷(xiāo)售總監(jiān)的各項(xiàng)指令傳達(dá)給統(tǒng)籌團(tuán)隊(duì)成員。

　　Supervise daily operation of event team by offering advice and guidance. Ensure accuracy of reports. Design training plan and conduct routine training for team member.

　　督導(dǎo)宴會(huì)統(tǒng)籌團(tuán)隊(duì)日常工作，確保各類(lèi)營(yíng)業(yè)報(bào)表的準(zhǔn)確性。為團(tuán)隊(duì)成員做例行和系統(tǒng)的培訓(xùn)。

　　Adhere to departmental operating expenses as laid out in the budget / forecast.

　　遵守在預(yù)算/預(yù)測(cè)中列出的部門(mén)運(yùn)營(yíng)開(kāi)支。

　　Comply with all systems and procedures as laid down by the Business Development Department. Complete the ad hoc assignment on time.

　　遵守商務(wù)發(fā)展部制定的制度及操作程序，按時(shí)完成上級(jí)布置的臨時(shí)任務(wù)。

　　篇二

　　Job Description

　　職位描述

　　Event Sales Manager is responsible for handling events, seek for new business and maintain good relationship with clients. They will assist the Director of Events in focusing and motivating the team to achieve the sales goals.

　　負(fù)責(zé)協(xié)調(diào)宴會(huì)開(kāi)展，以及宴會(huì)客戶(hù)的開(kāi)發(fā)和維護(hù)，協(xié)助宴會(huì)銷(xiāo)售總監(jiān)，完成相應(yīng)的銷(xiāo)售目標(biāo)。

　　Job Requested

　　職位要求

　　1. Minimum 2 years working experience in a role of either

　　Conference Services or Catering Sales in the hotel industry.

　　兩年以上酒店行業(yè)從事會(huì)議或宴會(huì)銷(xiāo)售的工作經(jīng)驗(yàn);

　　2. Working knowledge of food and beverage operations and catering operations required.

　　了解餐飲及宴會(huì)運(yùn)作;

　　3. Excellent presentation and proactive communication skills.

　　優(yōu)秀的表達(dá)能力和溝通能力;

　　4. High Flexibility and ability to work under pressure.

　　具備在壓力下高度靈活和工作的能力;

　　5. Possess a friendly, energized and outgoing personality.

　　友好、充滿(mǎn)活力和外向的性格;

　　6. Excellent English communication skills both written/verbal.

　　優(yōu)秀的英語(yǔ)書(shū)面/口頭溝通能力。

　　篇三

　　1、負(fù)責(zé)預(yù)定會(huì)議場(chǎng)地，支持宴會(huì)接待等大規(guī)模會(huì)議活動(dòng)安排工作;

　　2、與會(huì)議活動(dòng)的關(guān)鍵聯(lián)系人建立良好,長(zhǎng)期的合作關(guān)系;

　　3、有效處理客人的來(lái)電，及時(shí)掌握宴會(huì)生意線索;

　　4、安排每天、每周的營(yíng)銷(xiāo)活動(dòng)計(jì)劃、通過(guò)拜訪，電話(huà)問(wèn)候及宴請(qǐng)等方式進(jìn)行日常的營(yíng)銷(xiāo)工作。每月向部門(mén)提供有關(guān)客戶(hù)的商務(wù)活動(dòng)情況，并就此進(jìn)行評(píng)估和分析，以便調(diào)整銷(xiāo)售策略;

　　5、充當(dāng)酒店代表，積極主動(dòng)地向客戶(hù)推介酒店的服務(wù)和設(shè)施，與客戶(hù)保持良好的合作關(guān)系;

　　6、對(duì)會(huì)議團(tuán)體的接待工作，要認(rèn)真洽談，詳細(xì)記錄，精心安排，并嚴(yán)格按照行動(dòng)計(jì)劃予以執(zhí)行;

　　7、完成領(lǐng)導(dǎo)交辦的其他任務(wù)。