辦公室電話英語(yǔ)怎么說(shuō)
英語(yǔ)是一種語(yǔ)言工具，學(xué)習(xí)英語(yǔ)的最終目標(biāo)就是能利用這種工具與別人自由流暢的交流。小編精心收集了辦公室電話英語(yǔ)，供大家欣賞學(xué)習(xí)!
辦公室電話英語(yǔ)1
如何轉(zhuǎn)接客戶來(lái)電
A: Good afternoon, Sales Department. May I help you?
下午好，銷售部，我能幫你什么忙嗎?
B: Could I speak to Mr. Bush, please?
可以和Bush先生說(shuō)話嗎?
A: I’ll see if he is available. Who shall I say is calling, please?
我要看一看他是否在。請(qǐng)問我得告訴他誰(shuí)打來(lái)的?
B: John Smith.
A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?
請(qǐng)別掛機(jī)，Bush先生正在和總經(jīng)理開會(huì)，我可以幫你忙嗎?
B: Well, I want to discuss with him the new contract we signed last week.
好的，我想跟他討論一下我們上星期簽訂的合同。
A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free?
我想會(huì)議不會(huì)開得太久，我讓他有空給你打電話，好嗎?
B: Yes, that would be easiest.
是的，那樣最好了。
A: Could I have your name again, please?
請(qǐng)?jiān)僖淮胃嬖V我你的姓名，好嗎?
B: Yes. It’s John Smith.
好的，我叫John Smith。
A: And the number?
電話號(hào)碼呢?
B: 021-64358796
A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.
好的，Smith先生，早上晚些時(shí)候，你會(huì)收到Bush先生的電話。
B: Thank you for your help. Good-bye.
謝謝你的幫助，再見。
A: You are welcome. Good-bye.
別客氣，再見。
辦公室電話英語(yǔ)2
約時(shí)間見面及變更約會(huì)日期
傳真少頁(yè)了
1. Some of the pages of your fax are missing. 你的傳真少了幾頁(yè)。
2. We didn’’t receive the third page of your fax. 我沒有收到你的傳真的第三頁(yè)。
3. We dinn’’t receive your fax, would you please send it again? 我們沒有收到你的傳真，能請(qǐng)你再傳一次嗎?
4. Your fax isn’’t readable.傳真看不清楚。
5. Your fax is hard to read since the letters are too small.你的傳真字太小很難看清楚。
約時(shí)間見面
1. Would it be possible to see Mr. Scott sometime this week?請(qǐng)問這星期能否跟史考特先生見個(gè)面?
2. I’’d like to meet you the day after tomorrow. 我想在后天拜訪你。
3. I’’d like to talk to you about the new product. 我想要和你談?wù)勑庐a(chǎn)品。
4. I’’d like to make an appointment with Mr. Scott. 我想要跟史考特先生約個(gè)時(shí)間見面。
**在外國(guó)事事都要先行預(yù)約，小到人家家里拜訪，大到見公司老板都是要先預(yù)約的。直接或臨時(shí)求見，除非很緊急，否則是很不禮貌的。**
變更約會(huì)日期
1. I’’d like to cancel my appointment with Mr. Scott. 我想取消和史考特先生的約會(huì)。
2. Something urgent has come up. Could I postpone our appointment.發(fā)生了一些急事。我倆的約會(huì)能不能延期?
3. May I ask you to postpone the meeting until the day after tomorrow?可以要求你將會(huì)面時(shí)間延到后天嗎?
辦公室電話英語(yǔ)3
對(duì)方不在請(qǐng)求稍后回復(fù)1. It’s nothing important. 沒什么重要事。
2. It’s nothing urgent. Thank you ,good-bye. 沒什么要緊事，謝謝您，再見。
3. I’ll call her again. 我會(huì)再打給她。
4. I’ll call back later. 我稍后會(huì)再打來(lái)。
5. Please ask Miss Chen to call me back. 請(qǐng)陳小姐給我回電話。
6. Could you tell her to call Carol as soon as possible? 能不能請(qǐng)她盡快打電話給卡洛?
7. Ask her to call Carol at home after seven, please. 麻煩她在七點(diǎn)后打電話到卡洛家。
8. Can I leave a message? 我可以留言嗎?
9. Please have her return my call.請(qǐng)她回電話給我。
10. Could you ask him to to call me back? 可以請(qǐng)他給我回電話嗎?
11. Please tell her Carol called. 請(qǐng)告訴她卡洛找她。
12. Let me call back later again. Thank you. 我稍后再打電話來(lái)。謝謝你。
13. Please tell him to phone 2233-4455. 請(qǐng)他給2233-4455回電話。
電話答錄機(jī)
This is a recording. I’’m not at home now. Please leave a message after the beep. Thank you.
這是電話答錄機(jī)。我現(xiàn)在不在家，請(qǐng)?jiān)?quot;嗶"的一聲之后開始留言。謝謝!
(*: 電話答錄機(jī) 是 telephone answering machine)
This is Carol. Pleae give me a call when you are free. My number is 2244-6688.
我是卡洛。有空請(qǐng)回電話給我。我的號(hào)碼是2244-6688.
對(duì)電話答錄機(jī)留話時(shí)與一般留言無(wú)異，說(shuō)出以下重點(diǎn)即可：
1. 來(lái)電者姓名
2. 來(lái)電時(shí)間
3. 來(lái)電目的
4. 聯(lián)絡(luò)電話或方式
辦公室電話英語(yǔ)4
你是?
對(duì)話場(chǎng)景：
(電話鈴聲響起)
Sissy: Chinadaily website. May I help you?
Rolf: May I talk to Kelly please?
Sissy: And you are?
Rolf: This is Reaf from BBC. I’m calling to check my mail.
Sissy: I"ll put her on the phone. Just a second .
Rolf: Thanks.
Notes:
1. 這大概是辦公室電話中最常見的一段對(duì)話了。
我們先來(lái)看第一句：“Chinadaily website. May I help you?”。一般接起電話的人通常會(huì)先報(bào)公司的名字，然后再說(shuō), "May I help you?" 或是如果要更客氣一點(diǎn)的話則可以說(shuō) "How can I help you?" (我該怎么幫你?)，意思是我能為你做什么。
不過(guò)如果是機(jī)器應(yīng)答，那么你很可能聽到這樣的一段話：
"Thanks for calling Chinadaily website, please dial the extension or press 0 get to the operator."
感謝你打電話到中國(guó)日?qǐng)?bào)網(wǎng)來(lái)，請(qǐng)直接撥分機(jī)號(hào)，如需轉(zhuǎn)總機(jī), 請(qǐng)撥“0”。
2. And you are? 你是?
接電話時(shí)，通常我們要先確定一下對(duì)方的身份，避免不必要的騷擾。And you are? 是比較口語(yǔ)化的講法。如果想要問得客氣點(diǎn)，我們還可以說(shuō)"Whom I am speaking with?" 或是 "Whom am I talking to?"
3. I"ll put her on the phone. Just a second.
我會(huì)請(qǐng)她聽電話, 請(qǐng)等一下。
確認(rèn)之后，當(dāng)然就是把電話轉(zhuǎn)接給對(duì)方要找的人了。Put someone on the phone 的意思就是請(qǐng)某人聽電話。
如果你是打電話來(lái)找人的一方，你可以說(shuō)："Could you please put Kelly on the phone?" (你能不能請(qǐng)Kelly來(lái)聽電話啊? )
反過(guò)來(lái)如果你是接到電話的人，而對(duì)方要找的是別人，你就可以說(shuō)："Ok. I"ll put her on the phone. Just a second." (好的，我會(huì)請(qǐng)她聽電話, 請(qǐng)稍等一下。)
當(dāng)然如果公司有多部分機(jī)，那你很有可能會(huì)聽到如下的答復(fù)："I"m transferring your call." 或是 "I"m redirecting your call."，意思是“我?guī)湍戕D(zhuǎn)接到她的分機(jī)”。
transfer 或者 redirect.既“轉(zhuǎn)接”的意思。
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