辦公室打電話英語(yǔ)對(duì)話
在世界經(jīng)濟(jì)全球化及中國(guó)加入WTO的形勢(shì)下,社會(huì)需要大量能夠用英語(yǔ)在國(guó)際上進(jìn)行科技、經(jīng)貿(mào)、法律和文化等方面交流的專業(yè)人才。學(xué)習(xí)啦小編整理了辦公室打電話英語(yǔ)對(duì)話，歡迎閱讀!
辦公室打電話英語(yǔ)對(duì)話篇一
如何轉(zhuǎn)接客戶來(lái)電
a: stone corp. hi, mary speaking.
四通公司, 您好，我是mary。
b: hello, i’d like to speak to mr. hunter, please.
你好，我想找hunter先生。
a: may i ask who is calling, please?
請(qǐng)問(wèn)您是哪位?
b: my name is herbert wood of ibm computer company.
我是ibm電腦公司的herbert wood.
a: thank you, mr. wood. one moment, please… (into pbx) mr. hunter, mr. wood of ibm computer company is on the line.
謝謝，wood先生，請(qǐng)稍等。(打內(nèi)線電話)hunter先生，ibm電腦公司的wood先生找您。
c: can you find out what he wants?
你可以問(wèn)他有什么事嗎?
a: yes, mr. hunter. (to caller) i’m sorry to have kept you waiting, mr. wood. mr. hunter is rather busy right now and would like to know what you wish to speak to him about.
好的，hunter先生。(對(duì)來(lái)電者說(shuō))對(duì)不起wood先生，讓您久等了。hunter先生現(xiàn)在非常忙，他想知道你有什么事對(duì)他說(shuō)。
b: yes, i want to buy some computer software and talk about developing some other software. i don’t know whether he is interested in that or not?
是的，我想買(mǎi)一些計(jì)算機(jī)軟件，另外再談一談開(kāi)發(fā)一些其它的軟件。我不知道他是否有興趣。
a: i see. thank you very much, mr. wood. would you wait a moment, please? (to pbx) mr hunter, mr. wood wants to buy some computer software.
我明白了，非常感謝，wood先生。請(qǐng)你等一下好嗎?(打內(nèi)線電話)hunter先生，wood先生想買(mǎi)一些計(jì)算機(jī)軟件。
c: i see. put him on line two.
好的，請(qǐng)轉(zhuǎn)到2號(hào)線。
a: yes, mr. hunter. (to caller) mr. wood, i’m very sorry to have kept you waiting. i’ll put you through to mr. hunter.
好的，hunter先生。(對(duì)來(lái)電者)wood先生，不好意思讓你久等了，我把你的電話接給hunter先生。
辦公室打電話英語(yǔ)對(duì)話篇二
(電話鈴聲響起)
Sissy: Chinadaily website. May I help you?
Rolf: May I talk to Kelly please?
Sissy: And you are?
Rolf: This is Reaf from BBC. I’m calling to check my mail.
Sissy: I"ll put her on the phone. Just a second .
Rolf: Thanks.
Notes:
1. 這大概是辦公室電話中最常見(jiàn)的一段對(duì)話了。
我們先來(lái)看第一句：“Chinadaily website. May I help you?”。一般接起電話的人通常會(huì)先報(bào)公司的名字，然后再說(shuō), "May I help you?" 或是如果要更客氣一點(diǎn)的話則可以說(shuō) "How can I help you?" (我該怎么幫你?)，意思是我能為你做什么。
不過(guò)如果是機(jī)器應(yīng)答，那么你很可能聽(tīng)到這樣的一段話：
"Thanks for calling Chinadaily website, please dial the extension or press 0 get to the operator."
感謝你打電話到中國(guó)日?qǐng)?bào)網(wǎng)來(lái)，請(qǐng)直接撥分機(jī)號(hào)，如需轉(zhuǎn)總機(jī), 請(qǐng)撥“0”。
2. And you are? 你是?
接電話時(shí)，通常我們要先確定一下對(duì)方的身份，避免不必要的騷擾。And you are? 是比較口語(yǔ)化的講法。如果想要問(wèn)得客氣點(diǎn)，我們還可以說(shuō)"Whom I am speaking with?" 或是 "Whom am I talking to?"
3. I"ll put her on the phone. Just a second.
我會(huì)請(qǐng)她聽(tīng)電話, 請(qǐng)等一下。
確認(rèn)之后，當(dāng)然就是把電話轉(zhuǎn)接給對(duì)方要找的人了。Put someone on the phone 的意思就是請(qǐng)某人聽(tīng)電話。
如果你是打電話來(lái)找人的一方，你可以說(shuō)："Could you please put Kelly on the phone?" (你能不能請(qǐng)Kelly來(lái)聽(tīng)電話啊? )
反過(guò)來(lái)如果你是接到電話的人，而對(duì)方要找的是別人，你就可以說(shuō)："Ok. I"ll put her on the phone. Just a second." (好的，我會(huì)請(qǐng)她聽(tīng)電話, 請(qǐng)稍等一下。)
當(dāng)然如果公司有多部分機(jī)，那你很有可能會(huì)聽(tīng)到如下的答復(fù)："I"m transferring your call." 或是 "I"m redirecting your call."，意思是“我?guī)湍戕D(zhuǎn)接到她的分機(jī)”。
transfer 或者 redirect.既“轉(zhuǎn)接”的意思。
辦公室打電話英語(yǔ)對(duì)話篇三
M:May I use your telephone,George?
喬治，我能用你的電話嗎?
G:Certaily.Just dial zero first and then the number you want.
當(dāng)然，只要先撥“0”再撥你要的號(hào)碼。
M:Thanks.
謝謝。
Telephone Girl:Pacific Trading Company.May I help you?
總機(jī)小姐：太平洋貿(mào)易公司，我能效勞嗎?
M:This is Mr.Tian speaking.Could you connect me with Mr.Brown?
我是田先生，你能轉(zhuǎn)給布朗先生嗎?
T:Certainly,sir.Will you hold the line a moment?
當(dāng)然，先生，請(qǐng)稍后好嗎?
M:Yes,of course.
是的，當(dāng)然可以。
T:Mr.Brown is on the line,sir.
布朗先生電話已接好了，先生。
M:Hello.Mr.Brown?
喂，布朗先生嗎?
B:Yes,Mr.Tian?I was waiting for your call all morning.
是的，田先生嗎?我整個(gè)上午都在等你的電話。
M:I'm so sorry,Mr.Brown.I was out at one of our construction sites and couldn't call you.
抱歉，布朗先生，我外出到我們的一個(gè)工地?zé)o法打電話給你。
B:Now,let me see....Could you come to my office at 2 o'clock tomorrow afternoon?I'd like to discuss a few things with you then.
現(xiàn)在，我看看……你明天下午2點(diǎn)能不能來(lái)我辦公室?我想到時(shí)和你討論一些事情。
M:Of course.Mr.Brown.I'll be going out to another construction site tomorrow morning,so I won't be in office until noon.
當(dāng)然可以，布朗先生，明天上午我會(huì)在另一個(gè)工地，所以中午以前我不會(huì)在辦公室，
If by any chance you wish to get in touch with me,could you please leave a message with my secretary?
如果萬(wàn)一你想和我聯(lián)絡(luò)，請(qǐng)留言給我的秘書(shū)好嗎?
B:Yes,I'll do that.At any rate I'll see you here at 2 o'clock tomorrow.
是的，我會(huì)的，不管怎樣明天2點(diǎn)在這里和你見(jiàn)面。
A:I'll be there without fail.Goodbye,Mr.Brown.
我一定到，再見(jiàn)，布朗先生。
B:Goodbye,Mr.Tian.
再見(jiàn)，田先生。
G:All through?
講完了嗎?
M:Yes,thanks.
是的，謝謝。
G:Say,how about coming home with me for dinner?
嘿，和我一道回家吃晚飯如何?
M:But it would be so much trouble for Helen.
但會(huì)給海倫添很多麻煩。
G:Oh,my wife wouldn't mind.I'll call her and tell her you're coming.
哦，我太太不會(huì)介意的，我打電話給她，告訴她你要來(lái)。
M:Well,if you insist.
好吧，如果你堅(jiān)持的話。
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