英語接電話禮儀
時(shí)間:
楚欣650由 分享
英語接電話禮儀
下面是學(xué)習(xí)啦小編整理的英語電話常用語,以供大家學(xué)習(xí)參考。
最佳知識(shí)點(diǎn)講解
1. 介紹自己,可以說:
?、?This is ... (speaking).
?、?This is 7863469.
?、?... is here. 千萬不能說 I'm ...
2. 詢問對(duì)方是誰,可以問:
① Who's that?
?、?Who's speaking (calling), please? 千萬不能問 Who are you?
3. 詢問對(duì)方是不是某人,應(yīng)問:
Is that ...? 或 Is that ... speaking (calling)? 絕對(duì)不能問 Are you ...?
4. 通話時(shí),有重要的事情要處理,不得不中斷通話,要有禮貌地請(qǐng)對(duì)方稍等,可以說:
?、?Hold on, please.
?、?Just a moment, please.
?、?Wait a minute, please.
5. 通話時(shí),應(yīng)說明打電話的意圖或征求對(duì)方的意見,可以說:
?、?I'm calling to tell you ...
② I'm calling to ask you ...
6. 打電話時(shí),撥錯(cuò)了電話號(hào)碼,應(yīng)說:Sorry, wrong number.