接英語(yǔ)電話禮儀

　　下面是學(xué)習(xí)啦小編整理的接英語(yǔ)電話禮儀，歡迎大家閱讀!

　　1. 介紹自己，可以說(shuō)：

　?、?This is ... (speaking).

　?、?This is 7863469.

　　③ ... is here. 千萬(wàn)不能說(shuō) I'm ...

　　2. 詢問(wèn)對(duì)方是誰(shuí)，可以問(wèn)：

　　① Who's that?

　?、?Who's speaking (calling), please? 千萬(wàn)不能問(wèn) Who are you?

　　3. 詢問(wèn)對(duì)方是不是某人，應(yīng)問(wèn)：

　　Is that ...? 或 Is that ... speaking (calling)? 絕對(duì)不能問(wèn) Are you ...?

　　4. 通話時(shí)，有重要的事情要處理，不得不中斷通話，要有禮貌地請(qǐng)對(duì)方稍等，可以說(shuō)：

　?、?Hold on, please.

　　② Just a moment, please.

　?、?Wait a minute, please.

　　5. 通話時(shí)，應(yīng)說(shuō)明打電話的意圖或征求對(duì)方的意見(jiàn)，可以說(shuō)：

　?、?I'm calling to tell you ...

　?、?I'm calling to ask you ...

　　6. 打電話時(shí)，撥錯(cuò)了電話號(hào)碼，應(yīng)說(shuō)：Sorry, wrong number.

　　學(xué)習(xí)簡(jiǎn)單幾句 禮貌結(jié)束通話

　　1. I've really got to go, I'll get back to you when I get the office.

　　我真的得走了，我進(jìn)辦公室再打給你。

　　2. Sorry, I must end the conversation. There's someone on the other line.

　　抱歉，我不能再說(shuō)了。有另一人在線。

　　3. Sorry, I've got to hang up. My wife's waiting for me.

　　抱歉，我得掛電話了。我老婆在等我。

　　4. I think I'd better let you go. I'll talk to you later.

　　我想我應(yīng)該讓你去忙了，我晚點(diǎn)再打給你。

　　5. I have to get back to work. I'll call you later tonight.

　　我要回去工作了。我今晚再打給你。

　　6. Shall we continue this later? I've got a call waiting.

　　我們可不可以晚一點(diǎn)再繼續(xù)談?我有插播。

　　7. It's kind of late. Why don't we talk about it tomorrow?

　　有點(diǎn)晚了。我們何不明天再談呢?

　　8. I've got to meet a client right now. Can we talk later?

　　我現(xiàn)在要去見(jiàn)一個(gè)客戶。我們可以晚一點(diǎn)再談嗎?

　　9. I won't keep you any longer.

　　我不耽誤你時(shí)間了。

　　10. Sorry, it's getting late. Can you call again tomorrow morning?

　　抱歉，時(shí)候不早了。你可不可以明天早上再打來(lái)?